index

Shipping Policy

Last updated: 01/12/2023

Our commitment is to get your boxes to you quickly and safely. Here's what you need to know about our shipping process:

Shipping time:

Boxes ship within 2-5 business days from the time we receive full payment for your purchase. This time frame does not apply to custom pieces. If your item is custom made or made to order, please refer to the item details as production times vary depending on the specific piece. While we strive to provide accurate estimates, the unique nature of handmade ceramics can result in unforeseen delays. Rest assured, we will keep you updated throughout the production process if any delays occur.

International Shipping:

Yes, we do offer international shipping! We use DHL for our international shipments, and the price varies based on the destination. Whether you’re near or far, we want to make sure Studio Saudade products can reach you, no matter where you are.

Please do not hesitate to contact us if you have specific questions about shipping or if you need additional information about shipping costs for international orders. We are here to help you every step of the way.